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How to set up DealerSocket feeds - INTERNAL ONLY

The following steps need to be followed to set up DealerSocket feeds

  • The first thing needed is the Site ID. This is required for set up. 
    • Retrieving Site ID: log into DealerSocket account and click the "?" button in the top right corner. From there you should see a 1-5 digit number; this number is your Site ID. *This can be found by Lotpop if we have a login for the dealer or by the dealer themselves.*
  • Once Site ID is given, click the link below
  • This is a direct URL for a New Integration Order in the DealerSocket portal.
  • Fill out the form as listed below:
    • 1. Site ID
    • 2. Dealer Group: Click yes if the dealer is apart of an overall automotive group
    • 3. If dealer is apart of a group, type in automotive group name
    • 4. Dealership name
    • 5. Street address
      • This isn't required on their end, but always put this in so we can determine the right location
    • 6. City
    • 7. State
      • State abbreviation
    • 8. Zip Code
    • 9. Dealership Contact: this should be who will approve the request that DealerSocket will send after initial request is put in. 
    • Dealership Contact Email
    • 11. Additional contact email: Skip unless necessary
    • 12. Choose CRM
    • 13 & 14: SKIP
    • 15: Choose the following
      • Activity (Task)
      • Communication Preference
      • Entity (Customer)
      • Sales Event Vehicles 
    • 16: Skip unless necessary 
    • Submit request
  • Once the questionnaire is completed, DealerSocket will send you a confirmation email of the request. They will also send an approval email to the dealer contact you have entered. 
  • Once the feed has been approved the the dealer, there is a 10 business day SLA that DealerSocket has to complete the request. 
  • DealerSocket will then email you a confirmation when the feed has been set up.